Call your creditors: what to ask

Many people never ask. A polite phone call can sometimes lower an interest rate, remove a fee or set up a hardship plan.

What to ask for

• A lower interest rate, especially if you've paid on time
• Removal of a late fee
• A hardship program if your income dropped
• A payment plan for a past-due balance
• For medical bills: an itemized bill, financial assistance, and an interest-free payment plan

Tips

• Have your account information and a realistic number ready
• Write down the date, the person's name and what was agreed
• Ask for any agreement in writing

General educational information, not financial or legal advice. Nickel Keepers isn't paid by any lender, card company or debt relief company.