nickelkeepers

Where to find free, legitimate debt help

When debt feels like too much, the first offers you see online are often the most expensive. These are places to start that are free or low cost, and the red flags that mean walk away.

Nonprofit credit counseling

Budget review and, if it fits, a debt management plan that may lower card interest rates.

Look for agencies affiliated with the National Foundation for Credit Counseling (NFCC). Ask about every fee in writing.

Read the guide

Consumer Financial Protection Bureau (CFPB)

Plain-English guides, sample letters to debt collectors, and a way to submit complaints about financial companies.

Free. Find it at consumerfinance.gov.

Read the guide

Federal student loans

Your loans, servicer and repayment options, including income-driven plans.

Free at StudentAid.gov and through your servicer. Never pay a company to apply.

Read the guide

Your free credit reports

Every account in your name, to build your debt list and spot errors or fraud.

Free at AnnualCreditReport.com, the official site.

Read the guide

Legal aid

Free legal help for people with lower incomes, including if you're sued over a debt.

Search for your state's legal aid organization or call 211.

Read the guide

211

Local help with rent, utilities, food and other bills, which can free up money for debts.

Call or text 211, or visit 211.org.

Read the guide

Your creditors

Hardship programs, lower rates, fee waivers and payment plans.

Call the number on your statement and ask. Get any agreement in writing.

Read the guide

Red flags of debt relief scams

If you see any of these, stop and check with a nonprofit credit counselor first. You can report scams to the FTC at ReportFraud.ftc.gov and to your state attorney general.

  • Fees charged before any of your debts are settled or reduced
  • A promise to make your debt disappear, or a guaranteed result
  • Telling you to stop paying creditors or stop talking to them
  • A "new government program" to wipe out credit card debt
  • Pressure to sign today, or asking for payment by gift card, wire or crypto
  • A company that won't tell you its fees in writing